Welcome to D+ platform/application operated by Diwan Videos FZ-LLC ("We", "Us" or "Diwan") and thank you for using Diwan services, which includes the services and features delivered by Diwan on the D+ platform and any other software, sites, and services offered by Diwan in connection therewith but does not include any sites, services, products, or offerings governed by other terms of use, or, other agreements between you and Diwan ("Diwan Services").
This Privacy Policy ("Privacy Policy" or "Agreement") describes the types of information collected from you ("User(s)" or "You" or "Your") and is designed to assist you in understanding how we collect, use, store, secure and process the personal information you provide to us ("Personal Information").
By creating an account on D+ platform/application ("Account"), whether through a mobile device, computer, tablet, other smart devices and on any other website through which Diwan makes Diwan Website ("Website") and Diwan Services available on D+ App (collectively referred to as "Diwan Platform"), you acknowledge that you have read Privacy Policy and Terms of Use and Services and agree to comply with and be bound by Privacy Policy and Terms of Use and Services.
We may make changes to this Agreement and to Diwan Services from time to time. We may do this for a variety of reasons including to reflect changes in our requirements of the law, new features, or changes in business practices. The most recent version of this Privacy Policy will be posted on Diwan Platform, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes that affect your rights or obligations, we will notify you in advance of the changes through Diwan Platform or via email. If you continue to use Account and Diwan Services after the changes become effective, then you agree to the revised agreement. You agree that this Agreement shall supersede any prior agreements (except as specifically stated herein) related to Diwan Platform, including prior conduct, interactions, and communications.
Diwan Platform is operated in and controlled from the United Arab Emirates. If you have any questions about this Privacy Policy or Diwan Platform, please contact us on info@diwanplus.ai
Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
PRIVACY OF MINORS
Protecting minors' privacy is a compelling concern for you and for us, thus, by accessing and/or using Diwan Services, Diwan Platform and the Website you are representing that you are at least 18 years of age or that you have the permission of your parent or guardian to use Diwan Services, Diwan Platform and the Website.
COLLECTED INFORMATION
As a visitor, you can browse Diwan Platform to find out more about our application and Website. You are not required to provide us with any personal information as a visitor.
We collect your personal information when you register with us as a User, when you express an interest in obtaining information about us or about Diwan Services, when you participate in any campaign, event or activity on Diwan Platform and Website or otherwise contacting us.
When you use Diwan Platform and Diwan Services you may provide us with two types of information: (i) personal information you knowingly choose to disclose that is collected on an individual basis and which are collected directly when you create an Account, choose interests, events, activities or campaigns or fill out a form ("Personal Information") and (ii) Website use information collected on an aggregate basis as you and others browse Diwan Platform ("Website Use Information").
PERSONAL INFORMATION
If you create Account and join Diwan and Diwan Platform in order to take advantage of the full range of services offered on Diwan Platform and the Website, we ask for and record some Personal Information. Without this information, we may not be able to provide you with Diwan Services and other additional services. We ask for and collect the following Personal Information about you when you use Diwan Platform:
Account Information. When you sign up for an Account, we require certain information such as your first name, last name, email address, and date of birth.
Profile and Listing Information. To use certain features of the Diwan Platform, we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
Identity Verification Information. We may collect identity verification information (such as images of your government issued ID, passport, national ID card as permitted by applicable laws) or other authentication information.
Payment Information. To use certain features of the Diwan Platform, we may require you to provide certain financial information such as your bank account or credit card information, in order to facilitate the processing of payments and payouts.
Communications with Diwan and other Users. When you communicate with Diwan or use the Diwan Platform to communicate with other Users, we collect information about your communication and any information you choose to provide.
Reviews and Rates. You may also provide reviews and rates. Diwan store and may publicly display your Reviews, Rates and comments and we may publish them with your User name.
Feedback. If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content you provide in your communication so we can effectively respond to your communication.
Emails. In the event of correspondence through email, we may retain the content of your email messages together with your email address and our responses. We may use your email address to send you a daily email as advertising or to send you updates and news about Diwan and Diwan Services.
You may choose to provide us with additional personal information in order to obtain a better user experience when using Diwan Platform and Website. This additional information will be processed based on our legitimate interest or when applicable, your consent.
WEBSITE USE INFORMATION
We automatically record information relating to your use of Diwan Services via the Diwan Platform and the Website (through the use of electronic tools such as cookies, web beacons or pixel tags), such as the searches you undertake, the pages you visit, your browser or phone type, your Internet Protocol ("IP") address, requested Uniform Resource Locator ("URL"), referring URL, and other similar types of information. We use this information to operate and administer the Website and to provide the highest possible level of service to you. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at Diwan Platform and the Website, and the websites visited just before and just after our Website.
USER CONSENT AND USE OF INFORMATION
By using Diwan Platform, Diwan Services and our Website you consent to our collection and use of Your Personal Information and Website Use Information as described in this Privacy Policy. If we are processing your Personal Information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to Diwan specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
We may use, store, and process Personal Information to (i) provide, understand, improve, and develop Diwan Platform and Website (ii) create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with Diwan policies) and (iii) provide, personalize, measure, and improve our advertising and marketing (iv) we may also use the information we collect to notify you about important changes to Diwan Platform and Website, new services and special offers we think you will find valuable and (v) for legal compliance purposes in order to comply with any legal provision or regulatory that may be or become imposed on us.
We may use or disclose your information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. If we believe it is necessary, we may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) investigate, enforce or apply our Terms of Use and Services or this Privacy Policy; (iii) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (iv) protect our rights, reputation, or property or that of our Users, affiliates, third parties, or the public.
Technical and navigational information, such as computer browser type, IP address, pages visited, and average time spent on our Diwan Website, may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve the Website design and functionality.
COOKIES AND OTHER NAVIGATIONAL TOOLS
Diwan Platform and Website uses its cookies to differentiate you from other Users. To enhance your experience with the Website, we store cookies on your computer, and we may use Web beacons or pixel tags. Pixel tags and web beacons are graphic images placed on certain pages on our Website or in our emails to you that allow us to determine whether you have performed a specific action. Cookies are text files we place in your computer browser to store your preferences. Cookies also allow us to collect non-personal information from you, like which pages you visited and what links you clicked on. Cookies, pixel tags and web beacons, by themselves, do not tell us your e-mail address or other Personal Information unless you choose to provide this information to us by, for example, registering an Account. However, once you choose to furnish the Diwan and Diwan Platform and Website with Personal Information, this Personal Information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on the Website. For example, we may use cookies to save your password in password-protected areas.
This Privacy Policy covers the use of cookies by Diwan and the Website only and does not cover the use of cookies by any third party. If you choose to disable cookies, some areas of the Diwan Platform and Website may not work properly.
SHARING INFORMATION WITH THIRD PARTIES
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to Personal Information including your name, address, telephone number and email for the purpose of providing you information regarding services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.
SECURITY OF YOUR PERSONAL INFORMATION
To protect the Personal Information we collect, we have set in place industry approved security measures and mechanisms to safeguard your rights against any unauthorized access, use or leaks. Despite our constant efforts to set and update continuously our precautionary practices with regards to personal data protection, no system is totally guaranteed, free from any proscribed access or safe from any breach. There may be factors beyond our control that may result in unintentional disclosure of your Personal Information and you acknowledge that no method of transmission over the Internet or method of electronic storage, is 100 percent secure.
In addition, we only retain your personal data for as long as necessary to fulfill the purpose(s) for which it was collected. The retention period may vary depending on certain key factors such as the nature, amount, sensitivity of data in question and the potential likelihood and repercussions of unauthorized disclosure or use.
UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You may change Your Personal Information by emailing us at info@diwanplus.ai. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personal Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions and you cannot delete information associated with past transactions on Diwan Platform and the Website. It may be impossible for Diwan to completely delete all of Your information, even if you delete your account or unsubscribe from Diwan Services, because we periodically backup information.
OTHER WEBSITES LINKED TO DIWAN PLATFORM
We are not responsible for the practices employed by Websites linked to or from our platform and Website nor the information or content contained therein. Please remember that when you use a link to go from our Website to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites which have a link on our Website, is subject to that Website's own terms and conditions and privacy policies. Please read those terms and conditions and privacy policy before proceeding.
CONTACT US
If you wish to contact us on matters related to this policy, or any other matter related to Diwan Platform and Diwan Services, you can contact us on info@diwanplus.ai
APPLICABLE LAW AND JURISDICTION AND LANGUAGE
This Agreement shall be construed in accordance with and governed by the laws of the United Arab Emirates and subject exclusively to the United Arab Emirates' Jurisdictions. If any provision of this Agreement, or any portion of such provision is held invalid or unenforceable by any court of final jurisdiction, it is the intent of the parties that all other provisions of this Agreement shall be construed to remain full valid, enforceable and binding upon the parties.
ACCEPTANCE
By visiting the Platform, you signify your acceptance to Diwan's Privacy Policy. The continued use following materialization of any revisions, spells your approval on these changes.
REVISIONS
At any time, Diwan may at its sole discretion revise the terms of this Privacy Policy. Such revisions will be constantly reflected on our Privacy Policy, and in some instances, we may elect to notify you about upcoming changes.
We encourage you to review this Privacy Policy whenever you interact with us to stay informed about our practices.
Updated: 01/01/2026.